Safety & Insurance Information
Practical guidance for your bouncy castle, slide or party hire in Stockton-on-Tees and across Teesside. Read this before your event and follow the equipment-specific instructions given at handover.
Insurance information
Need insurance documentation for a hall booking, school event or party? Contact Jump Around Teesside for the current certificate and check that it meets your venue’s requirements before your event.
Request the insurance certificate →
Insurance documentation does not replace safe setup, supervision or the equipment’s operating instructions.
Keep safe play simple
Open either sheet to view it full size. The accessible text underneath covers the same key points. These reminders support your handover instructions; they do not replace them.
Bounce safely
- A responsible adult must supervise continuously and follow the handover guidance.
- Observe the inflatable’s stated user numbers and height limits. Keep bigger and smaller children separate.
- Remove shoes, glasses, jewellery and sharp pocket items.
- No flips, wrestling, climbing or hanging on walls.
- Keep food, drinks, pets and party poppers off the equipment.
- No face paint or silly string. These can permanently stain the castle.
- Leave the inflatable, anchors, entrance mats and blower in their installed positions.
- Stop play and get everyone off if power fails, pressure drops or damage appears. Contact us before restarting.
Using a slide
- Slide feet first, seated, following the unit’s instructions.
- Use the designated steps; do not climb the slide surface or side walls.
- Wait until the landing is clear before taking a turn. Move away from the landing promptly.
- Never jump from the top, slide head first or backwards, or push another user.
- Follow the slide’s specific user limits and keep a responsible adult supervising.
Wind, weather & stopping play
Stop use when winds or gusts reach 24mph (38km/h), or sooner if your inflatable has a lower limit. Follow the limit and instructions given for your equipment. A forecast is useful for planning but is not a measurement at your setup.
Use an anemometer (wind meter) on site and record regular readings. Outdoor operation requires a wind meter; a phone weather app is not a substitute. Stop if conditions become unsafe.
If it starts raining, do not turn the bouncy castle off just because of the rain. Keeping the castle inflated helps rain run off. Switching it off can allow water to collect inside.
Our electrical connections are protected in waterproof bags. Do not touch or open them. This does not remove the need to follow the weather and electrical safety instructions.
Stop play and get everyone off. Follow your handover instructions. In heavy rain, strong winds or electrical danger, contact us and follow the shutdown instructions.
Clear everyone off before switching off or deflating. If rain, wind, power loss or another problem affects safe use, stop play and contact us. Do not restart until it is safe and you have followed our instructions.
Before we arrive
Outdoor setups are on natural grass only. We do not offer outdoor setup on AstroTurf, artificial grass, paving, concrete or other hard surfaces. Suitable indoor venues are welcome.
Confirm usable floor space, ceiling clearance, access and venue permission. The dimensions in a castle listing are not the complete setup footprint. Tell us about steps or access through a house before booking.
If a venue asks for equipment inspection records, send us the chosen equipment and date so we can discuss the relevant documentation.
Unsure about safe use?
Stop play and speak to the team. For booking and safety questions, call 07593 765622 or message Jump Around Teesside.